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Mon - Wed: 8:00 - 17:30 o'clock
Thu - Sa: 8:00 - 18:00 o'clock
in case you need to return any merchandise back to us, please click the following link to gather your data – in case you live in one of the mentioned countries. If your country is not mentioned in the list below, please use a regional transport service.
Please join a copy of the original invoice as well as a description of the problem or a notice of revocation to your return. The purchase price will be refunded in the same way the payment was received.
For returns from Germany, you can request a free returns label via e-mail or telephone.
For returns coming from one of the following countries, please click directly on the country name:
CK-Modelcars Christoph Krombach e.K.
After the receipt of your return we need about 2 – 4 workdays to process your inquiry.
We rest at your disposal for any further questions by mail at
or by phone at
+49 (0) 6441 2001977
(Monday and Saturday 08:00 – 18:00, Tuesday – Friday 08:00 – 19:00).