退货门户

Returns via the ck web portal

Dear client,

in case you need to return any merchandise back to us, please click the following link to gather your data – in case you live in one of the mentioned countries. If your country is not mentioned in the list below, please use a regional transport service.

Please join a copy of the original invoice as well as a description of the problem or a notice of revocation to your return. The purchase price will be refunded in the same way the payment was received.

For returns from Germany, you can request a free returns label via e-mail or telephone.

For returns coming from one of the following countries, please click directly on the country name:

• Austria
• Belgium
• Bulgaria
• Croatia
• Cyprus
• Czech Republic
• Denmark
• Estonia
• Finland
• France
• Greece
• Hungary
• Ireland
• Italy
• Latvia
• Lithuania
• Luxembourg
• Malta
• Netherlands
• Poland
• Portugal
• Romania
• Slovakia
• Slovenia
• Spain
• Sweden
• Switzerland
• 联合的 王国

Return address

CK-Modelcars Christoph Krombach e.K.
Willeckstr. 7
D-35614 Asslar
Germany

After the receipt of your return we need about 2 – 4 workdays to process your inquiry.

Further questions

We rest at your disposal for any further questions by mail at

info@ck-modelcars.de

or by phone at

+49 (0) 6441 2001977

(Monday - Friday 09:00 - 16:30, Saturday 08:00 - 18:00).