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服务电话

+49 6441-2001977

周一,周六 : 8 - 18时 (MEZ)
周二 至 周五: 8 - 19时 (MEZ)

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Returns via the ck web portal

Dear client,

in case you need to return any merchandise back to us, please click the following link to gather your data – in case you live in one of the mentioned countries. If your country is not mentioned in the list below, please use a regional transport service.

Please join a copy of the original invoice as well as a description of the problem or a notice of revocation to your return. The purchase price will be refunded in the same way the payment was received.

For returns from Germany, you can request a free returns label via e-mail or telephone.

For returns coming from one of the following countries, please click directly on the country name:

Return address

CK-Modelcars Christoph Krombach e.K.
Willeckstr. 7
D-35614 Asslar
Germany

After the receipt of your return we need about 2 – 4 workdays to process your inquiry.

Further questions

We rest at your disposal for any further questions by mail at

info@ck-modelcars.de

or by phone at

+49 (0) 6441 2001977

(Monday and Saturday 08:00 – 18:00, Tuesday – Friday 08:00 – 19:00).

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