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Deutsche Post - DHL Paket


Revocation terms and conditions

Right of revocation

You may revoke your contractual declaration within 14 days without statement of reasons, in text form (e.g. letter, fax, e-mail) or - if the goods are delivered to you prior to the lapsing of the appointed period of time - by returning the goods. The period of time commences with the receipt of these instructions in text form, however, not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods, not before receipt of the first partial shipment) and also not prior to fulfilment of our duty to inform as per article 246 § 2 in association with § 1 paragraph 1 and 2 EGBGB - Introductory Law to the Civil Code - and our duties pursuant to § 312g paragraph 1 sentence 1 BGB - German Civil Code - in association with article 246 § 3 EGBGB. Timely sending of the revocation or the goods is sufficient for observance of the revocation period. The revocation is to be addressed to:

Christoph Krombach
Ringstrasse 2
35614 Asslar

Consequences of revocation

In the event of effective revocation the mutually received performance shall be returned and compensation made for capitalised use. If you are unable to return or release the received performance or benefits gained from them (e.g. benefits from use) wholly or partially, or only in a deteriorated state, then you shall pay compensation for the value of this. You shall only be required to pay compensation for the deterioration of the goods and usage where the usage or the deterioration is due to treatment of the goods beyond the inspection of characteristics and function. "Inspection of characteristics and function" includes the testing and trying of the respective goods, as is possible and common in a bricks and mortar shop. Articles capable of being packaged are to be returned at our risk and expense. Articles that cannot be sent as parcels shall be collected from you. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the sending of your notice of revocation or the article, for us with their receipt.

End of the revocation terms and conditions

The right of revocation shall not apply in the case of distance selling contracts for the delivery of goods made to customer specification or clearly tailored for personal requirements, or which, due to their properties, are not suitable for return or that may deteriorate rapidly or where the use-by date has been exceeded.



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