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Mon, Sat: 8-18 Clock (MEZ)
Tue - Fri: 8-19 Clock (MEZ)
For your return, please use our Return portal. If there are any problems with your shipment, we apologize.
In order to process your return as quickly as possible, please enclose a copy of the order as well as a description of the mistake or return explanation. For reimbursement, please enclose your bank or Paypal information with the return package.
This is not a prerequisite for the effective exercise of the right of withdrawal.
Your returns to Germany will be processed within 2-4 workdays of receipt. For further questions/clarifications, please contact us at firstname.lastname@example.org.
For any other questions or problems related to your order, you can contact us by email or phone.
0049 (0) 6441 - 2001977 or email@example.com
Unfortunately, there is a problem with the safe connection (SSL) of the return portal in the Firefox browser. Please use an alternative browser (Chrome, Internet Explorer) or contact us directly.
We're here to help.